See why Field Service Businesses are Choosing Microsoft Dynamics 365 for Field Service
OPTIMISED RESOURCE UTILISATION
Get your operations under control
With an easy to use drag and drop schedule board, dispatchers can schedule available resources by particular classes such as expertise, location and customer preference. This drives first time fix rates as the best resources are available in the field right from the start.
INVENTORY MANAGEMENT
Reduce costs for your business
With the advanced inventory management capabilities of Microsoft Dynamics 365 for Field Service, dispatchers can make sure field staff have the correct tools and materials for every job. This encourages field staff to get the job done the first go, ultimately reducing costs for your business.
MOBILE FIELD ENABLEMENT
Efficiently meet customer requirements
The ability to access work orders on mobile devices, allows field staff to easily see how customers' needs can be met. Leveraging device capabilities such as bar-code scanners, also increases efficiency in the field and helps field staff to complete the job within the customers' desired timeframe.
CONTRACTS & WARRANTY MANAGEMENT
Boost Service Revenue
The type of work and resources you use in the field changes every day. That's why Microsoft Dynamics 365 for Field Service allows you to apply different pricing rates and bill quicker. Further mobile access to real-time contract data empowers field staff to recognise new revenue generating opportunities.