Contact Center

Use the Contact (or Call Center) for order entry, order processing and order fulfillment retailers can offer mail order catalogs to their customers and manage this streamlined channel.
  • Case and Claim management
  • Contact Center, Self-Serve, Mobile, Chat
  • Portals, Social, Knowledge Base

We understand your organisation is unique. Your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit. With offices in Sydney, Melbourne, Brisbane, Perth and with over 50 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.

Superior Solutions | Dependable Service | Measurable Value | Committed People